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  #1 (permalink)  
Old 30th March 2006, 10:37 AM
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idntools.net refund

For all those are currently a paying member;

the past weeks/days have been quite buggy for idntools.net and I do feel
compensation is in order for those who have experienced a loss.

Please post here if you have experienced a loss due to the unavailability of idntools.net. The refund will be $5.

Greetings,

Bram

Last edited by bramiozo; 30th March 2006 at 10:42 AM..
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Old 30th March 2006, 11:27 AM
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Re: idntools.net refund

Thanks Bram.

I know you are doing your best, and yes things have been good, but I think it would be churlish of the rest of us to expect a refund. What we are looking for is commitment to get it right!


Quote:
Originally Posted by bramiozo
For all those are currently a paying member;

the past weeks/days have been quite buggy for idntools.net and I do feel
compensation is in order for those who have experienced a loss.

Please post here if you have experienced a loss due to the unavailability of idntools.net. The refund will be $5.

Greetings,

Bram
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Old 30th March 2006, 11:36 AM
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Re: idntools.net refund

I'm not too impressed with it at the moment. I don't particularly want a refund either. I Just publicly want to voice my concerns.
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Old 30th March 2006, 11:50 AM
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Re: idntools.net refund

Quote:
Originally Posted by Rubber Duck
Thanks Bram.

I know you are doing your best, and yes things have been good, but I think it would be churlish of the rest of us to expect a refund. What we are looking for is commitment to get it right!
That you have but still, my offer stands.

I opened this topic because one active member asked for some sort of compensation, not important who but I agree with that person.
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Old 30th March 2006, 12:57 PM
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Re: idntools.net refund

I would suggest providing a free extension rather than a refund, if that would make you feel better.
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Old 30th March 2006, 01:10 PM
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Re: idntools.net refund

Quote:
Originally Posted by touchring
I would suggest providing a free extension rather than a refund, if that would make you feel better.
That's rather difficult and it is in effect the same, if so requested people can get a partial refund, easy does it .
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