ParkingCrew down? - IDN Forums

alpha · #1 (**permalink**) 27th December 2012, 05:21 PM

not their site, but our landing pages.. just me?

Eurorealtor · #2 (**permalink**) 27th December 2012, 05:44 PM

Same here, worked this morning.

squirrel · #3 (**permalink**) 27th December 2012, 05:45 PM

checked one domain just now and it did not resolve

alpha · #4 (**permalink**) 27th December 2012, 07:00 PM

Quote:

Originally Posted by Nico @ ParkingCrew via email

We are experiencing our worst DDOS ever, but are already working on it. Tech is already working hard to get it filtered quickly. Rest assured that any and all downtime will be generously compensated for.

squirrel · #5 (**permalink**) 27th December 2012, 07:31 PM

why would someone DDOS a parking co.. ?

ParkingCrew · #6 (**permalink**) 27th December 2012, 07:38 PM

Hi Guys,

as alpha has already reported, we are currently seeing the worst DDOS ever which didn't just take down ParkingCrew but the entire hosting facilities. Everybody in tech is working hard to get up and running asap.

As has been posted above, please rest assured that any and all downtime will be more than just compensated for.

Cheers
ParkingCrew Support

seamo · #7 (**permalink**) 27th December 2012, 09:56 PM

Quote:

Originally Posted by ParkingCrew

Hi Guys,

as alpha has already reported, we are currently seeing the worst DDOS ever which didn't just take down ParkingCrew but the entire hosting facilities. Everybody in tech is working hard to get up and running asap.

As has been posted above, please rest assured that any and all downtime will be more than just compensated for.

Cheers
ParkingCrew Support

Thanks for touching base with us...much appreciated!

Fka200 · #8 (**permalink**) 27th December 2012, 10:59 PM

Quote:

Originally Posted by squirrel

why would someone DDOS a parking co.. ?

Competitors?

I don't really understand why, either.

jose · #9 (**permalink**) 27th December 2012, 11:25 PM

There are many ways to mitigate DDOS theses days... just saying...

ParkingCrew · #10 (**permalink**) 28th December 2012, 12:19 AM

Quote:

Originally Posted by jose

There are many ways to mitigate DDOS theses days... just saying...

Hi Jose,

rest assured that we have a ton of protection running against DDOS as we get hit pretty much every week. In the past we have had no problems mitigating them. What we are currently experiencing is a whole new story though. The entire tech at ParkingCrew as well as at the hosting center is at it and pages are up and running again in certain regions already.

Please rest assured that we will more than compensate for any downtime.

Cheers
ParkingCrew Support

Rockruler · #11 (**permalink**) 28th December 2012, 01:05 AM

Thanks for the update PC

jose · #12 (**permalink**) 28th December 2012, 01:13 AM

Quote:

Originally Posted by ParkingCrew

Hi Jose,

rest assured that we have a ton of protection running against DDOS as we get hit pretty much every week. In the past we have had no problems mitigating them. What we are currently experiencing is a whole new story though. The entire tech at ParkingCrew as well as at the hosting center is at it and pages are up and running again in certain regions already.

Please rest assured that we will more than compensate for any downtime.

Cheers
ParkingCrew Support

Thanks for the update. I read DOS anyway, botnets are hard to deal with...

IDNer · #13 (**permalink**) 28th December 2012, 04:22 AM

Quote:

Originally Posted by ParkingCrew

Hi Jose,

rest assured that we have a ton of protection running against DDOS as we get hit pretty much every week. In the past we have had no problems mitigating them. What we are currently experiencing is a whole new story though. The entire tech at ParkingCrew as well as at the hosting center is at it and pages are up and running again in certain regions already.

Please rest assured that we will more than compensate for any downtime.

Cheers
ParkingCrew Support

Please drop us a note - when the trouble be shot, thanks

ParkingCrew · #14 (**permalink**) 28th December 2012, 07:00 AM

Quote:

Originally Posted by IDNer

Please drop us a note - when the trouble be shot, thanks

Hi Guys,

sorry for the late follow up. Unlike tech, support went to bed at some point. The DDOS has been fully mitigated about 5 hours ago. We are currently assessing the damage done to revenues and as soon as the first numbers are in, we will apply a more than generous bonus to each domain.

Cheers
ParkingCrew Support

Jay · #15 (**permalink**) 21st May 2013, 12:39 PM

Another DDOS?

ParkingCrew · #16 (**permalink**) 21st May 2013, 12:56 PM

Hi Jay,

everything seems to run smooth over here and we do not experience any DDOS. Could you let me know which domain you are having trouble accessing and also let me know your location, browser, IP, etc. so we can look into this?

None of our multiple alert systems show any problems.

Cheers
ParkingCrew Support

domainguru · #17 (**permalink**) 21st May 2013, 01:20 PM

Quote:

Originally Posted by Jay

Another DDOS?

They had a note in the admin interface about scheduled maintenance - guess it was that.

Jay · #18 (**permalink**) 21st May 2013, 01:21 PM

It's okay - it's a cache issue. I had the scheduled maintenance screen appear yesterday and it reloaded again today. All good now.

ParkingCrew · #19 (**permalink**) 21st May 2013, 01:22 PM

Ah, I see.

Thanks a lot Jay.

Please also note that the schedule maintenance was only for the user interface. The parking pages were up and running during the maintenance :-)

Cheers
ParkingCrew Support