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  #1 (permalink)  
Old 7th October 2014, 01:41 PM
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Moniker

if you still have names with moniker, I would transfer out.

They recently did a blanket password reset for all accounts. They sent plain text user account + password to everyone (or so it seems after talking with other domainers).

I also hear several accounts were accessed by third parties, you can check in yours if you see an unfamiliar IP address in your account log.
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Old 7th October 2014, 04:12 PM
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Re: Moniker

i am having major difficulties with the log in and resetting password. this is completely unacceptable. are they saying anything/getting back to any inquiries?
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Old 7th October 2014, 05:02 PM
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Re: Moniker

I left them a while ago. Yes, they did send me plain text account numbers and passwords emails yesterday. They are a joke.
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Old 9th October 2014, 12:28 AM
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Re: Moniker

yea they were hacked or something saw a random ip accessed my account too
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Old 10th October 2014, 08:28 PM
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Re: Moniker

Another email from these clowns...

"...We take all reasonable steps to ensure the protection of domain names managed on our platform and understand that the safety and security of your assets is of upmost importance..."

Should read:

"We bust our balls making sure your account is safe and nothing else really matters apart from locking down your domains so securely that if Jesus Christ himself asked for entry he would be told to fuck right off..."
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Old 10th October 2014, 08:42 PM
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Re: Moniker

Agreed they need a few more free ways to secure domains . Not charge for security
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Old 11th October 2014, 02:26 AM
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Re: Moniker

Quote:
Originally Posted by mulligan View Post

Should read:

"We bust our balls making sure your account is safe and nothing else really matters apart from locking down your domains so securely that if Jesus Christ himself asked for entry he would be told to fuck right off..."
Agreed. I've been trying to transfer out some ccTLDs out but can't as there is nowhere in my account to unlock or get Auth codes for these names! I've emailed them & they sent me general instructions but in my control panel it's not the same as what they've shown. Sent another email saying this together with a screenshot & nearly a week later, no response from them. They are a total joke.
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