Earth to Domainsite....

[Drewbert]

Two questions.

1. Why are you sending me renewal reminders for domain names that I transfered away from domainsite months ago?

2. Why are three of my domains showing 00-00-0000 for expiry date, and are locked at domainsite and when I try to edit them, you won't let me because they have "expired" - which they haven't.

Registrars that can't keep a database correct are a big worry because by definition, THAT'S YOUR MAIN JOB.

FIX IT, and let me know when you have.

[rhys]

Originally Posted by Drewbert

Two questions.

1. Why are you sending me renewal reminders for domain names that I transfered away from domainsite months ago?

2. Why are three of my domains showing 00-00-0000 for expiry date, and are locked at domainsite and when I try to edit them, you won't let me because they have "expired" - which they haven't.

Registrars that can't keep a database correct are a big worry because by definition, THAT'S YOUR MAIN JOB.

FIX IT, and let me know when you have.

Last year, I bought 2 domains from RD and I forgot to change the contact information so all the expiry notices I never received still must have gone to RD. Then the domains expired (gasp!) and I was sad. Then amazingly no one picked them up at drop and I reregistered both of them.

[zenmarketing]

Domainsite sends me renewal notices for domains I transfered out as well...

[rhys]

In short, both of you have to tell the people who bought your domains to change the contact information at domainsite because that does not change automatically.

[sarcle]

Little hint: Turn Off automatic renewal notices.

It's pretty easy to keep track of IDN right now how many different registrars are your majority in?

[gammascalper]

I've got hundreds of those damned renewal notices too.

Another peeve: I renewed a bunch of domains recently, but only 2 went through because the rest had already been transferred to a more reliable registrar.

Domains transferred out of DS do not necessarily disappear from your account listing. They stay there, sometimes for months.

And to make your accounting confusing, the funds for the renewals that don't go through are kept on hold at Paypal until they're released by some mysterious process.